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Jeff Jarvis: Journos Need to Shift from Content to Service Business | Idea Lab


The “Future of News” at the MIT Media Lab spoke recently to Jeff Jarvis, one of the top commentators on the world of journalism, about how the industry can transform itself by rethinking its core tenets: we are not in the content business, he argues, we are in the service business.

Source: Jeff Jarvis: Journos Need to Shift from Content to Service Business | Idea Lab

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